About Us
Who We Are
EN Orlux Jewelry is an online jewellery brand operated by Industri's LM, a French sole trader based in La Rochelle, France.
Our business is independently operated from France, where we manage our online store, customer service, product selection, and day-to-day operations.
Business operator: Industri's LM
Legal representative: Matisse Le Mao
Business address: 8 rue du Lignon, 17000 La Rochelle, France
SIRET: 932 898 067 00024
Email: contact@orluxjewelry.com
Our Products
We offer a selection of jewellery designed for everyday wear, including body jewellery and piercing jewellery.
Product descriptions, materials, sizes, and specifications are provided on each product page to help customers make an informed purchase.
How We Fulfil Orders
Orders placed through the EN Orlux Jewelry website are processed and fulfilled through our logistics and fulfilment partners.
Our business is based in France, while the physical location from which an order is dispatched can vary depending on the product and fulfilment location.
Shipping Origin
Orders may be dispatched from China.
The shipping origin can vary depending on the product and available fulfilment location. Any applicable delivery information is provided to customers before or during the checkout process.
We do not claim to be a UK-based company. EN Orlux Jewelry is operated by a French business based in La Rochelle, France.
Our Customer Service
Our customer service team is available to assist with questions about products, orders, delivery, returns, and other enquiries.
Email: contact@orluxjewelry.com
Phone: +44 (0) 808 258 3191
We aim to provide clear and accurate information throughout the customer journey, from product selection to delivery.
Our Commitment to Transparency
We believe customers should know who they are purchasing from and how their orders are fulfilled.
For this reason, we clearly identify the business operating EN Orlux Jewelry, provide our business details, and explain how our orders are processed and shipped.
EN Orlux Jewelry
Operated by Industri's LM
La Rochelle, France